Platinum Services Package

With SirsiDynix' Platinum or Platinum Premier Services, your library can optimize its system throughout the year with tailored consulting, training, and support. As a Platinum member, you’ll receive additional training opportunities for staff, expert guidance from our experienced consulting team, and priority support for any problems you have. And with a discount off all future services, you’ll have the resources you need to run your library at its best.

Features:

Platinum Services

10% off all future services

6 consulting hours per year

SureSailing quarterly calls

Enterprise Q&A

Unlimited access to self-paced eLearning classes for 20 users

3 instructor-led online courses per year

Coverage for any level of support, with a Platinum-only phone line for priority calls

Platinum Premier Services

20% off all future services

20 consulting hours per year

SureSailing monthly calls

Enterprise Q&A

Unlimited access to self-paced eLearning classes for 50 users

5 instructor-led online courses per year

Developer Subscription*

Web Services Software Development Kit (SDK)

Coverage for any level of support, with a Platinum-only phone line for priority calls

*For Horizon customers, the Developer Subscription includes an SQL Subscription, with unlimited SQL classes, a Web Services SDK workshop, and a 4-day advanced SQL training. For Symphony customers, the Developer Subscription includes an API Subscription, with unlimited API classes, a Web Services SDK workshop, and a 4-day API workshop.

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